How Do I Create An FAQ Page?

Answer your visitors Frequently Asked Questions with a custom FAQ page

To Add New FAQ

1. Go To Web Site Manager → FAQ

2. Click the “New FAQ” button

3. Add the question to the “Question” field. This will show as the header on the FAQ page with the answer hidden until the user clicks to expand.

4. Add the answer to the “Answer” field. This will be hidden under the question until the user clicks the question to expand. You can use HTML in this field, so if you are copy and pasting into this field, be sure to first click the “</>” button in the toolbar and paste into the field provided (this will remove the hidden HTML that is often included when you copy text from other sources)

5. Add the rank of the post into the “Rank” field. The lower the number in this field, the higher the FAQ will appear on the FAQ page. This field is required.

6. If you would like to add an image to your FAQ, you can upload an image from your computer by clicking the “Select Files…” button under the “FAQ Image” header. You can also embed imaged into the body content.

7. Save.

To Edit an FAQ

Go to Web Site Manager → FAQ

Find the FAQ you would like to edit and click the pencil icon to edit.

Follow the instructions “To Add New FAQ” and edit any existing content.

Save.

To Delete an FAQ

Go to Web Site Manager → FAQ

Find the FAQ you would like to delete and click the trash icon to delete.