CRM - Activity Feed
Monitor your team’s activity in real time with the Growth IQ CRM Activity Feed—track emails, calls, meetings, and tasks to stay organized and informed.
Step-by-Step Instructions
1. Access the Activity Feed
- Go to CRM → Activity Feed.
- Recent activity across your team will display automatically.
2. Filter Activities
- Use the Filters dropdown to narrow by type: Emails, Notes, Calls, Meetings, Tasks.
- Combine filters to focus on multiple types (e.g., Calls + Meetings).
3. Search by Keyword
- Use the search bar to find activities mentioning specific people, topics, or terms.
4. View Activity Details
- Click an item to open the associated record.
- Review meeting status, call outcomes, notes, and timestamps.
- Take follow-up actions as needed.
Best Practices
- ✅ Check the feed daily to stay informed.
- ✅ Use filters to isolate high-value activities.
- ✅ Encourage detailed note logging.
- ✅ Managers can spot performance trends and coaching opportunities.
FAQs
Q: Can I filter by specific activity types?
A: Yes, via the filter menu.
Q: Can I delete a recorded meeting activity?
A: Yes, from the related contact or company record.